Senior Account Director

Closing Date:

Salary: £55k-70k

Overview & Purpose:

As a Senior Account Director, you will be tasked with managing a unit of two to three accounts through the agency from briefing to delivery and reporting. Leading across departments to ensure delivery of highly effective strategies for creative content, campaigns and activations, delivering strong commercial & marketing results for our clients within the beauty, fashion and luxury sectors.

Working into the Client Services Director, you’ll be the main point of contact for senior clients and will lead by example to the wider Account Management team on ensuring seamless client relationships, retention, delivery and delight. You will also have a Junior Account Manager working into you to enable you to focus on client growth, spotting opportunities to further our network within client groups and better service the brands we work with. You will be in charge of ensuring all accounts are running to time and budget. You will liaise closely with the Financial Director and Client Services Director to establish growth plans for each quarter and be responsible for conversion of growth on your accounts. You will work hand in hand with our Associate Project Director to be on top of project profitability, and have a holistic view of the entire workflow going through the agency (e.g. clashes between accounts on resource and shoots).

You’ll be culturally & commercially astute, capable of navigating the nuances that define our clients’ business and markets, with a keen desire to understand emerging technologies (AI, Web3, NFTs etc.) and leverage them on your clients’ behalf.

You’ll have the opportunity to manage and lead across a variety of exciting and innovative projects, building strong relationships with clients that lead to deeper knowledge, better work, and ultimately account growth.

Employment type: Full-time, 37.5 hours per week

Specific Responsibilities:

  •  Lead the management and delivery across multiple (3+) accounts, working closely with creative, strategy and production colleagues to form a core team unit that delivers success and growth
  • Develop intimate familiarity with client’s key business and brand objectives, challenges and characteristics, in the course of building trusting relationships with client stakeholders
  • Build client relationships quickly and effectively to ensure trust is acquired and maintained within the first three months
  • Work with strategists and creatives to deliver insightful, well-researched campaign & content strategies across various media channels, including social, digital and ATL
  • Lead the account team (Account Management and across departments) to ensure quality of output and best in class solutions for any client/brand problems
  • Write & present inspiring briefs with rich stimulus and thought-provoking direction
  • Present in person and on call to clients with proficiency, gravitas and authority on all marketing assets – from TV to social media and of course AI/Web 3 (We 2.5 and Web3 experience is not a mandatory)
  • Have a calm and poised demeanour that instils trust from the team and a cool head in any crisis
  • Have a collaborative and inclusive leadership style to get the best from any team through trust
  • Work with core team to set clear account KPIs, and implement rigorous reporting processes and shape success narratives, with conclusions that present opportunities for future optimisation
  • Write quarterly growth reports to feed into the pipeline of work and forecasts to inform P&L
  • Attuned radar for relevant cultural and technological developments, confidently sharing these alongside insightful perspectives with internal teams and clients
  • Take inspiration from Cult’s ongoing Web3 and Studio third-party showcases, and leverage these new ideas on behalf of our clients

Essential Skills & Aptitudes:

  • Passion for the creative industry and working in an agency environment
  • A love for the sectors we work with; fashion, luxury, beauty + wellness
  • Compassionate leadership and visionary management strength
  • Entrepreneurial spirit to identify and unlock opportunities
  • Wide sector knowledge and understanding of best practice
  • Excellent presentation skills with the ability to communicate a concept or idea
  • An interest in new emerging digital technologies and trends
  • Interest in culture and the world and how that relates to our work
  • A viewpoint and an ability to articulate this, creatively and verbally
  • An acute eye for detail, working quickly, accurately and under pressure
  • A team player, willing to raise your hand to support others and elevate the individuals you manage or mentor
  • Flexible, adaptable and diplomatic
  • Excellent at communicating with team, clients and prospects
  • Professional and respectful attitude to work at all times

Benefits of working with Cult:

Joining Cult London comes with some fantastic benefits! After your three-month probation, you’ll gain access to a health insurance scheme with Vitality, offering private healthcare, discounts on healthy food, gym memberships, psychotherapy sessions, cinema tickets, and more.

Sharpen your skills with YCN workshops, covering everything from yoga to negotiation skills. Plus, In the event of unexpected circumstances, your loved ones can receive up to 4 times your annual salary.

Enjoy the perks of a company bonus scheme, a pension plan, 20 days of annual leave (which increases over time), and flexible working hours.

Cult London also proudly supports caregivers, regardless of gender or parental status, with enhanced family-friendly policies. So, join Cult and thrive in an environment that truly cares about your well-being!


Cult LDN is an equal opportunity and positive action employer. We actively encourage applications from minorities, women, anyone with a disability, and all other qualified individuals. As part of this commitment, we will ensure that anyone with a disability is provided reasonable adjustments. If reasonable adjustments are needed to participate in the recruitment process and/or to perform essential job responsibilities, please contact our HR Consultant, Jo Faiers

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